FAQ

WHAT ARE THE DATES?

5 DAY OPTION

Wednesday, May 19, 2021 – Sunday, May 23, 2021 

4 DAY OPTION

Thursday, May 20, 2021 – Sunday, May 23, 2021

DO I NEED A PASSPORT?

YES. You will need a passport to travel to Colombia. If you do not have a passport, we encourage you to apply for one TODAY!

WHERE ARE WE STAYING?

Hotel Capital del Mar


CAN WE COME A DAY EARLIER?

YES.

Please refer to the pricing page to check on cost for an additional night. 

HOW MANY PEOPLE PER ROOM?

You can have up to 3 individuals within a room. However, each person is responsible for paying the per/person cost.

DOES NXLEVEL TRAVEL PROVIDE FLIGHTS FOR THIS TRIP?

NO.

Based on our traveler’s responses from our past alumni trips to the islands, we have learned that they prefer more control over their flight options. Additionally, many travelers wanted to be able to use points and/or vouchers to book their flights. Because of this, we will put flights solely in the hands of all our travelers. This way, the traveler can book the exact times and departure airport they desire.

Be sure to book flights to (CTG) Rafael Núñez International Airport.

WHAT AIRPORT DO WE FLY INTO?

Rafael Núñez International Airport

WHAT ARE THE BEST WEBSITES TO SEARCH FOR FLIGHTS?

GOOGLE FLIGHTS, KAYAK, and CHEAP-O-AIR are all excellent choices to book your flight.

WHO CAN PARTICIPATE IN NXLEVELTRAVEL ACTIVITIES?

Only travelers who book their trips through NxlevelTravel will be able to participate in NxlevelTravel-hosted excursions/activities.

WHAT IS YOUR REFUND POLICY?

All deposits and payments are non-refundable. Deposits and installments are non-transferrable. We encourage reviewing all details here on the website prior to making payments. No refunds will be given under any circumstances.

IS THERE TRAVEL INSURANCE?

You will need to get travel insurance from an outside vendor. We recommend utilizing Allianz Travel.

By choosing to proceed with booking, you acknowledge that you have thoroughly reviewed all of the policies and protocol set forth by NxlevelTravel and you understand that all sales are final and that no refunds will be provided by NxlevelTravel. (See FAQ for information on separate trip insurance).

WE STRONGLY ENCOURAGE that each traveler get travel insurance from an outside vendor.

We recommend utilizing Allianz Travel.